You are a member of the pricing strategy team. It is the target of this team to concept and roll out a global solution for configuration, pricing and quoting (CPQ). Subsequently the global team improves the performance of the established processes and solutions while supporting with tools and best-practice exchange.

As a Global Process Owner you will be driving and owning parts of the delivery and implementation of Knauf’s global Pricing & CPQ rollout program. Supporting the Senior Manager Pricing Strategy and the CPQ program leadership, you will provide expertise, lead own projects and ensure deliverables within complex program structures. Being an expert in quote related process design using product selection of standard products as well as configuration of system solutions with a powerful pricing will be key to this role. Further in-depth experience in deriving data requirements for functioning data exchange along the entire CPQ process.

You will work cross-functionally with various internal and external stakeholders to ensure the successful delivery of a standardized CPQ solution serving multiple user‑specific frontends. This implies the collaboration between several cross-functional teams e.g. technology-, business- and process stakeholders, as well as the alignment with other running Knauf initiatives.

Role and Responsibilities

• Business lead for strategy, design and optimization of the integral business process for CPQ
• Establishing and maintain a standardized and best practice process used in the CPQ solution
• Ensuring the deep integration into adjacent sales pipeline and customer service processes
• Create and pursue project plans to achieve defined content and quality
• Conception of workshop and fit-gap methods. Successful achievement of their outcomes on local and cross organizational levels
• Coordination with related workstreams linking into CPQ deliverables
  
  Life cycle management and release lead for CPQ process and connected front end
• Collect and evaluate business requirements for quoting and configuration in close collaboration with IT process managers (i.e. solution design quality)
• Define and detail uses cases with business counterparts and project requirements
• Design and review user stories for process implementation across all functions, define test cases and perform user acceptance tests
• Provide input to the release planning and in context of the CPQ solution and adjacent tools
  
  Support the program and project management
• Operational steering of program and stream owners
• Preparing elevated program documentation for Knauf management
• Development and update of program and project roadmaps, timelines and resources to ensure successful progression
• Setting up and (co-)manage program structures, e.g. reporting, governance, risks and escalation procedures

Education & Professional Experience:

• 5+ years of experience in related process design, backbones, sales and customer facing front ends and related fields like CPQ solutions, especially salesforce
• University degree in the field of business or equivalen
• 5+ years of experience in a release driven delivery approach for tooling and processes with agile methods
• Experience in project execution within complex program structures involving a large number of stakeholders in a market oriented decentral setting
• Team lead experience coordinating experts with different functional, cultural and methodological backgrounds

Soft-Skills:

• Strong thinker with a clear can-do-attitude and good portion of pragmatism
• Outstanding communication skills, facilitating alignments between different functional stakeholders, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely
• A solution-oriented mindset, combining customer centricity with business acumen when contributing to process design and user stories writing

Hard-Skills:

• Deep knowledge of process design methods and tooling
• Configuration process and tooling experience for portfolios from single articles (pick-to-order) over solutions (configure-to-order) up to related services
• Profound know how of linked master data for products and customers and configurable material
• Advanced experience with product- and customer-related data structures and sources (external and internal) and disciplines (CPQ applications, Salesforce.com, eCommerce, SAP BW/4HANA, etc.).
• Fluent English and German, verbally and written

What we offer

• An open, dynamic corporate culture with flat hierarchies
• Independent work with creative freedom
• A wide time window for flexible working, including weekly home office days
• Continuous individual training and further education
• A brand new, modern office in Munich
• Relocation support

If you are looking for a variety of challenging tasks with global reach and family atmosphere, then you are most welcome at Knauf Digital!

Knauf as an employer

Knauf is an international market leader in the building materials' industry. About 40,000 employees at over 300 locations worldwide generate a turnover of over 12,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. As a subsidiary, Knauf Digital GmbH has the mandate to drive commercial excellence through digitalization for all companies of the Knauf Group globally. Our mission is to rethink what it means to provide value to our customers and thereby drive growth for our businesses around the world.

The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, origin, religion, etc.